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General
Financial Security
Community
Service partner
Consulting Clinic
Business Health Check Toolkit
University Mentorship
Mentor Bank
General
What are the benefits of outsourcing business services to The SME Mall?

The major benefit of outsourcing business services to The SME Mall is gaining access to cost-effective specialized skills and resources. This allows your business to tap into expertise and capabilities that may not be readily available in-house, all while maintaining control over costs and focusing on your core competencies and growth.

How do i sign up?

Your first and last name
A valid email address
Your phone number
Your residential address

Can The SME Mall assist with business registration and legal compliance?

Absolutely, The SME Mall can provide assistance with various aspects of business registration and legal compliance. We’re here to make the process smooth for you.

What industries does The SME Mall specialize in serving?

The SME Mall primarily operates as a professional services marketplace for different tiers of SMEs and businesses in Nigeria. We have no limitations on the industries we can serve. Our expertise is designed to meet the unique needs of diverse businesses.

Does The SME Mall offer training or workshops for business owners?

Yes, The SME Mall offers engaging business clinics aimed at empowering business owners with the skills and knowledge required to grow and sustain their businesses. Your success is our priority.

Can you assist with financial planning and investment strategies for businesses?

Certainly, The SME Mall is well-equipped to assist both individuals and businesses with financial planning and investment strategies. We’re here to help you make informed financial decisions.

Is there a minimum contract duration for your services?

No, there is no minimum duration for our services. We’re flexible and tailor our offerings to meet your specific needs.

 How do I make payments for services rendered by The SME Mall?

We offer various payment methods to our clients, including payment gateways like eTranzact and JumiaPay, as well as bank transfers. Choose the option that suits you best.

Are your services available to businesses located outside of Nigeria?

Yes, our services are available to businesses located outside of Nigeria on a case-by-case basis. We’re ready to assist regardless of your location.

Can I request a customized package of services tailored to my business needs?

Absolutely, you can create a bundled package of services across different sectors based on your unique business requirements. We’re here to make it convenient for you.

Does The SME Mall offer any resources or guides for entrepreneurs and business owners?

Yes, we provide a range of resources that are publicly available to entrepreneurs and business owners through the [Resources](add hyperlink to nav area) section on this website. Explore these valuable materials to support your business journey.

Financial Security
What types of pension plans do you provide for businesses?

Through our extensive partner network, we offer various pension plans. Contact us for a consultation to determine the most suitable option for your business.

How can I offer pension plans to my employees through The SME Mall?

The first step involves assessing your business needs, after which you’ll be connected to the appropriate partner in our network.

What are the tax advantages of setting up pension plans for my employees?

Setting up pension plans offers tax advantages like deductible contributions and tax-deferred growth, making it a valuable benefit for both parties.

Can I customize pension plans to suit the needs of different employees?

Yes, you can customize retirement savings plans within the regulations of the Contributory Pension Scheme. Compliance with PenCom regulations is essential.

What types of business loans do you offer?

Through our extensive partner network, we offer various types of business financing. Contact us today for a consultation to determine the most suitable option for your business.

How do I apply for a business loan with The SME Mall?

To apply for a loan, simply reach out to us through any of our communication channels, such as live chat, phone calls, email, or social media. We will guide you through the process and advise on the most suitable partner and type of financing.

What is the typical loan approval process like?

The loan approval process varies across our partner network and depends on multiple factors, such as the type of financing your business is seeking. Book a consultation with us to learn more about the specific process.

What are the interest rates for your business loans?

Interest rates vary across our partner network, but depending on the financing type and borrower’s credit profile, we can currently offer rates ranging from 12% to 40%. We’re committed to finding the best solution for your financial needs.

What types of insurance coverage are available for businesses?

Through our extensive partner network, we offer various insurance coverage. Contact us for a consultation to determine the most suitable option for your business.

Do you offer liability insurance for businesses?

Yes, liability insurance is available through our partner network based on business needs.

What incidents or situations does your insurance coverage protect against?

Due to our vast partner network, there are no limitations, and we offer more variants of insurance coverage than other institutions.

Are there any discounts or bundles available for combining multiple insurance types?

Yes, insurers in our partner network often offer discounts and bundles for combining multiple types of coverage.

Community
How can I join The SME Mall Community?

You can join by clicking [here](link).

What are the benefits of joining the community?

Exclusive access to resources, networking opportunities, knowledge sharing, and peer support.

Is there a commitment period for community membership, or can I cancel at any time?

Currently, you’re free to cancel at any time, but our admins will follow up to understand your reason.

Service partner
How can I become a service partner with The SME Mall?

You can become a service partner by clicking [here](link) and completing the KYB process.

What types of businesses can become service partners?

All businesses offering professional business support services can become service partners.

Is there a fee to become a service partner?

No, there is no fee.

How do I list the services I offer on The SME Mall?

Your service listing is part of your KYB process during sign-up, and editing can be done with a request to the platform admin.

Consulting Clinic
What services does the Consulting Clinic at The SME Mall provide?

The Consulting Clinic diagnoses business problems and recommends solutions that can be resolved within the SME Mall ecosystem.

How can I schedule a consultation with the Consulting Clinic?

Book an initial 30-minute pro bono session with our consultants at The SME Mall or register for our next session or business clinic.



Is the initial consultation free?

Yes, the initial consultation is at no cost to you.

What industries does the Consulting Clinic specialize in?

The Consulting Clinic applies to businesses generally and is not limited to any specific industry.

Business Health Check Toolkit
How does the Business Health Toolkit work?

The Business Health Toolkit is designed to check the pulse of your business. It asks some thoughtful questions to understand how your business is doing, based on the best practices in Nigeria.

Is the toolkit suitable for businesses of all sizes and industries?

 Absolutely! Whether you’re a small startup or an established company, the toolkit is here for you.

Is there a cost associated with using the Business Health Toolkit?

Nope, it’s on the house! The toolkit and the insights it brings are all provided to businesses at no cost.

University Mentorship
How do you match students or young entrepreneurs with mentors?

It’s like finding the perfect study buddy! We consider the interests of the mentee and what they’re excited to work on.

Is there a cost associated with participating in the University Mentorship program?

Nope, the tab’s on us! Institutions, NGOs, and our partner organizations cover the cost of this fantastic mentorship experience.

Can students or young entrepreneurs from different countries participate in the University Mentorship program?

Of course! We welcome talents from around the globe to join the University Mentorship Program.

Mentor Bank
How do you match individuals with the right mentor from your extensive network?

It’s all about finding your mentor-match! We look at your interests and how ready you are to make the most of this opportunity.

What is the typical duration of the mentorship program, and how often do participants interact with their mentors?

It varies, The program can last anywhere from 1 to 6 months, depending on what works for both the mentor and mentee

Are there any prerequisites or qualifications for individuals looking to participate in the Mentor Bank program?

Nope, just bring your enthusiasm and commitment! We’re looking for folks dedicated to making a positive impact on the Nigerian economy.

Is there a cost associated with accessing mentors from the Mentor Bank, and if so, what are the pricing details?

 Good news – it’s all free! Accessing mentors from the Mentor Bank comes with no costs attached.

 

 

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+234 809 740 0005

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8B, Ogidi Crescent Off Christ Avenue, Lekki Phase 1, Lagos.
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